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Technical Service

With a view to providing an enhanced service, TECHNIX also organizes, on a periodical basis, refresher courses aimed at improving and deepening the knowledge of the units by the technical staff members.

Thus, it can provide its partners all the updates on the latest developments and improvements brought to the product.

The detailed documents supplied along with each unit, and an ON-LINE Customer Service provided directly from the company’s headquarters allow the technical staff members of the customer service team on site to solve any kinds of problems that are likely to occur on a system.

When a part needs replacing, TECHNIX assures a prompt reply: in a short time, the new part is sent to the local distributor, who will operate all the needed replacements or repairs.